respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ software/tech support team, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports.

The role may also be involved in customer installation, and upgrade of equipment as well as training of Brooks and non-Brooks personnel.

1. Perform complex customer support activities involving the installation, modification, repair and preventive maintenance of Brooks equipment and systems to ensure proper working order.  

2. Isolates and resolves complex equipment malfunctions, and implements corrective action.  

3. Works under minimal supervision following established policies and procedures to ensure company and customer quality standards are met.  

4. May act as Local/Shift/Site CSE to coordinate work direction for other Service Engineers and install support as needed. 

5. Position will be located in Taiwan region. Candidate may be assigned to support a specific customer site or Product, depending upon business needs.

6. Required to work in a Clean Room environment wearing a full clean room suit according to customer requirements.

respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ software/tech support team, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports.

The role may also be involved in customer installation, and upgrade of equipment as well as training of Brooks and non-Brooks personnel.

1. 工廠設備管理及巡檢 (公共設備、空調、水系統、儀控、電力、空壓、消防、機械、鍋爐等)
2. 生產設備/儀器保養維護及異常處理
3. 修訂與執行廠區相關標準作業標準程序(SOP)與系統/設備驗證作業
4. 工程案監工與廠商對應

負責廠內設備維護規劃與人員帶領

該司為一外商HVAC原廠，欲在台灣成立辦公室。

• 負責製冷壓縮機之技術支援及客戶障礙排除。
• 大學以上，機械或冷凍空調相關科系學歷。
• 具備3年以上HVAC相關產業之技術支援經驗，熟悉往復式、渦卷式、螺旋式者尤佳。
• 英文溝通敢說敢講
• 此為遠端工作。

#chiller #applicationengineer #compressor

With actual experiences of SEM utilization and equipment assembly.

Ability to prioritize activities and co-ordinate a broad range of specialists

•       Ability to motivate and convince others at all levels of the organization

•       Strong technical background and a drive towards solutions

•       Strong analytical skills

•       Customer focus

•       Stress tolerant

•       Good communication skills (multi-cultural and towards different levels)

•       Excellent written and spoken English language skills