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Location 竹北市 / Zhubei City 新竹縣 / Hsinchu County
Job type 正職 / Permanent
Remote Job available
Salary to
Category 維修服務 > 產品售後技術服務
自動化、真空設備與儀器解決方案之全球領導廠商,為半導體製造、生物科技以及綠色能源等產業提供相關設備及服務。
Responsibilities
respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilities include reporting design, reliability and maintenance problems, documenting and providing feedback to HQ software/tech support team, and Sustaining Eng on CIP opportunities, preparing service and postmortem reports.
The role may also be involved in customer installation, and upgrade of equipment as well as training of Brooks and non-Brooks personnel.
Experience
1.) Familiar with Halcon image Processing.
2.) Must be able to diagnose problems through analysis of Inspection Reports, system log files, parametric diagnostic results and use of test equipment.
3.) Strong project management, communication and interpersonal skills with the ability to lead escalations and communicate effective to both internal and external customers.
4.) A team player with collaborative working style.
5.) Service oriented and willingness to work hard.
6.) Knowledge of Brooks CCS/CCS-RS products, mechanical and system software is a plus
Education
機械工程相關、電機電子工程相關、工程學科類
Reference number JN -112024-137165
Contact Details
Date Posted 3/11/2024 2:38:00 AM
respond to challenging issues where first-line product support has been unable to isolate or fix problems in malfunctioning equipment. Responsibilitie...
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